McCormick Convention Center, Chicago
When clients say they have already paid drayage & union fees.
Please inform them of the following.
The drayage they were billed directly was for the gear, equipment, booth they bring with them.
The 2nd drayage charge is for the Rentfusion gear they used.
This drayage is billed to vendor, in this case Rentfusion and Rentfusion bills the client.
We need to make sure they understand the difference.